Terms of Use

These Terms of Use (the “Terms”) set out the rules that users (“you”) must observe when using COMMONS, the online store (the “Service”) operated by Transstyle Inc. (the “Company”, “we” or “us”), and the rights and obligations between you and the Company. By making a purchase, you are deemed to have agreed to these Terms.

Article 1 — Application

These Terms apply to all relations between you and the Company concerning use of the Service. By using the Service, you are deemed to agree to these Terms.

Article 2 — Membership registration

Membership registration is required to purchase products. If registration information is false, the Company reserves the right to suspend the Service.

Article 3 — Prohibited conduct

You must not engage in conduct that violates laws or public order and morals; infringes the rights or interests of other customers or third parties; registers false information; interferes with site operations; or involves unauthorised access, spam or hacking.

Article 4 — Formation of a contract

A sales contract is formed when a prospective purchaser places an order and the Company sends an order confirmation email.

Article 5 — Payment

You must pay for products using a method designated by the Company, such as a credit card.

Article 6 — Delivery

Products are dispatched through carriers designated by the Company. International shipments may incur customs duties, import taxes and handling fees during customs clearance; these are your responsibility. The Company is not liable for losses caused by delivery delays, customs holds or inability to deliver.

Article 7 — Returns and exchanges

Due to the nature of the products, including handmade and one-of-a-kind pieces, returns or exchanges for reasons of customer preference are generally not accepted. We will respond only where the Company is responsible, such as damaged goods or incorrect delivery, and only if you contact us within one week of arrival. For international shipments, return or exchange shipping costs and customs clearance costs are generally your responsibility.

Article 8 — Intellectual property

Copyright and other intellectual property rights in the Service’s content, including photographs, text and design, belong to the Company or their lawful owners. Unauthorised use or reproduction is prohibited.

Article 9 — Disclaimer

The Company is not liable for losses arising from events beyond its control, such as natural disasters, system failures or delivery problems. Differences in colour or texture between product images and the actual items are not accepted as grounds for return.

Article 10 — Changes, suspension and termination of the Service

The Company may change, suspend or terminate the Service without notice. The Company is not liable for any resulting loss suffered by customers.

Article 11 — Governing law and jurisdiction

These Terms are governed by Japanese law. Any dispute concerning the Service is subject to the exclusive agreed jurisdiction, at first instance, of the Kyoto District Court or Kyoto Summary Court. Customers outside Japan are also deemed to agree that disputes will, in principle, be handled under Japanese law and in the Japanese language.

Article 12 — Changes to the Terms

The Company may amend these Terms as necessary. Amended Terms take effect when displayed on the Service.