Privacy Policy

Transstyle Inc. (“we”, “us” or the “Company”) respects the privacy of visitors to https://www.utsuwa-jp.com (the “Site”) and strives to protect personal information. This Privacy Policy explains how we collect, use and share personal information when you use the Site or purchase products.

1. Personal information we collect

(1) Device information

When you visit the Site, we automatically collect information including your browser type, IP address, time zone, cookie information, pages and products viewed, referral sources (search terms or referring websites), and your activity on the Site. We call this “Device Information”.

The principal technologies used are:

  • Cookies: small data files stored on your device, including anonymous identifiers. For details and how to disable them, see www.allaboutcookies.org.
  • Log files: records of IP addresses, browser information and access times.
  • Web beacons, tags and pixels: electronic files used to understand how the Site is browsed.

(2) Order information

When you make or attempt a purchase, we collect your name, billing and shipping addresses, payment information (such as credit card numbers), email address and telephone number. We call this “Order Information”. In this Policy, “Personal Information” includes both Device Information and Order Information.

2. How we use personal information

We use Personal Information to process orders (including payments, shipping, invoices and order confirmation emails); communicate with you; detect and prevent fraudulent orders and risks; optimise the Site and analyse its performance; and offer products, services and advertising based on your interests, including behavioural advertising.

3. Sharing personal information

For the purposes above, we may share your information with these external services:

  • Shopify: the Site operates on Shopify. Please refer to Shopify’s privacy policy.
  • Google Analytics: we use this service to analyse visits. Please refer to Google’s privacy policy for details.
  • Authorities and other relevant parties where necessary to comply with legal disclosure requests, such as subpoenas or search warrants, or to protect our rights.

4. Behavioural advertising

We use behavioural advertising to provide advertising tailored to your interests.

5. Do Not Track

Receiving a Do Not Track signal from your browser does not change the Site’s data collection or use practices.

6. Rights of European residents

If you reside in the European Economic Area (EEA), you have the right to access the Personal Information we hold about you and to request its correction, updating or deletion. To exercise these rights, contact us using the details below. Your Personal Information may also be transferred to and stored in countries outside the EEA, including Canada and the United States.

7. Data retention

When you place an order, we retain your Order Information for our records unless you ask us to delete it.

8. Changes to this Privacy Policy

We may update this Policy from time to time to reflect changes in business practices or legislation. Significant changes will be announced on the Site.

9. Contact

For questions or requests about this Privacy Policy, contact:

Email: info@utsuwa-jp.com
Transstyle Inc.
Transbec Building 4F, 379 Funahoko-cho, Shimogyo-ku, Kyoto, 600-8443, Japan